Your Privacy Matters
At Lhaya Fragrances, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
What Information Do We Collect?
We may collect the following types of personal information when you interact with our website or purchase our products:
- Contact Information: Your name, email address, phone number, and shipping address
- Order Information: Details about your purchases, including product information, payment details, and shipping information
- Account Information: If you create an account, we may collect your username, password, and preferences
- Usage Data: Information about how you use this website, shopping preferences, and browsing history.
How We Use Your Information
We may use your personal information for the following purposes:
- Processing Orders: To fulfil your orders and provide customer support
- Improving Our Website: To analyze your usage data and make improvements to our website and services
- Marketing and Promotions: To send you promotional emails, newsletters, or other marketing communications
- Personalizing Your Experience: To tailor our website and product recommendations to your preferences
Data Security
We take robust measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security technologies and practices, such as encryption and firewalls.
Compliance with Data Protection Laws
We comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Dubai Electronic Transactions Law.
Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small text files that are stored on your device.
We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for our website to function properly.
- Functional Cookies: These cookies improve the functionality of our website, such as remembering your preferences or saving items in your cart.
- Analytics Cookies: These cookies help us analyze website usage and track user behaviour.
- Marketing Cookies: These cookies are used to deliver targeted advertising.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.